Group

Our Complaints Procedure

At Richard Hardie, your satisfaction is our top priority. While we always aim to deliver exceptional service, we know that sometimes things don’t go as planned. If you’re unhappy with any aspect of your experience, we want to hear about it so we can make things right.

Click here to download or view our full Complaints Procedure.

Our Promise

Every concern submitted is investigated thoroughly and impartially. We view all feedback as an opportunity to improve our services and ensure a better experience for every Richard Hardie customer.