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Peugeot Centre Passes Foundation Phase Of Ace Accreditation

Peugeot Centre Passes Foundation Phase Of Ace Accreditation

Posted on:

Richard Hardie Durham have been recognised by Peugeot UK for passing the Foundation Phase or ‘ACE Accreditation’, as part of an international programme from the PSA Group.

Peugeot UK recognised Richard Hardie based in Durham, as passing the Foundation Phase of ‘ACE Accreditation’ in light of improvements made to their Aftersales division.

To achieve the accreditation, the Richard Hardie Durham management team worked alongside Aftersales experts from Peugeot UK. This was on a nine-month consultancy, coaching and training programme, to maximise key opportunities within their service department based on Alma Place, Durham City Retail Park.

The programme covered everything from customer parking and onsite facilities, such as Wi-Fi availability and refreshments, as well as working in detail with the service team to optimise the standard of their reception and workshop processes. The aim being to ensure customers receive the best possible experience and value for money when visiting the Peugeot dealership.

ACE Accreditation is a UK initiative that Peugeot UK started in 2015. Driven by an international programme from the PSA Group, this initiative from Peugeot UK ensures a high standard of Aftersales services are delivered to customers via their entire network of dealers.

Winter Driving Questions Unveiled: Part 1

Winter Driving Questions Unveiled: Part 1

Posted on: 15th Nov 2017

With the cold winter days fast approaching and the dark nights now here, driving can be a daunting experience. Whether you’re driving to work, the shops or travelling to a relative’s home for Christmas ensuring your car is in full working condition is essential. Sometimes though, we forget some of the rules of the road during the colder months; rea...

The All-New Peugeot 5008 SUV Coming Soon To Richard Hardie

The All-New Peugeot 5008 SUV Coming Soon To Richard Hardie

Posted on: 26th Oct 2017

Arriving to Richard Hardie Peugeot Centres in January 2018, the All-New Peugeot 5008 SUV is set to make heads turn with its sharp robust design. If you can’t wait till January, Richard Hardie Ashington and Durham are holding exclusive preview events in November. See the bottom of this article to book your appointment!

Richard Hardie Raise £254 on Macmillan Coffee Morning

Richard Hardie Raise £254 on Macmillan Coffee Morning

Posted on: 3rd Oct 2017

On Friday 29th September 2017 our Richard Hardie Group participated in the world's biggest coffee morning. We baked, bought and ate cake to raise money for Macmillan Cancer Support. We had a great day eating cake and playing various fundraising games and in all we raised £253.64 between our five Centres in Ashington, Durham, Newcastle, Silverlink a...

Richard Hardie Staff Race To The Finish Line At The Great North Run 2017

Richard Hardie Staff Race To The Finish Line At The Great North Run 2017

Posted on: 14th Sep 2017

Last weekend (Sunday 10th September) some of our fitness fanatic staff completed the Great North Run, which is the largest half marathon in the UK with over 57,000 runners participating each year! Do you want to find out how our team got on? Read their inspiring stories below…