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Peugeot Centre Passes Foundation Phase Of Ace Accreditation

Peugeot Centre Passes Foundation Phase Of Ace Accreditation

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Richard Hardie Durham have been recognised by Peugeot UK for passing the Foundation Phase or ‘ACE Accreditation’, as part of an international programme from the PSA Group.

Peugeot UK recognised Richard Hardie based in Durham, as passing the Foundation Phase of ‘ACE Accreditation’ in light of improvements made to their Aftersales division.

To achieve the accreditation, the Richard Hardie Durham management team worked alongside Aftersales experts from Peugeot UK. This was on a nine-month consultancy, coaching and training programme, to maximise key opportunities within their service department based on Alma Place, Durham City Retail Park.

The programme covered everything from customer parking and onsite facilities, such as Wi-Fi availability and refreshments, as well as working in detail with the service team to optimise the standard of their reception and workshop processes. The aim being to ensure customers receive the best possible experience and value for money when visiting the Peugeot dealership.

ACE Accreditation is a UK initiative that Peugeot UK started in 2015. Driven by an international programme from the PSA Group, this initiative from Peugeot UK ensures a high standard of Aftersales services are delivered to customers via their entire network of dealers.

How to get top dollar for your part exchange…

Posted on: 31st Jul 2018

How to get top dollar for your part exchange……What you need to know from the inside. We do want to give you as much money as possible for your car, we honestly do! And Here is why........................ 4 things you need to know to protect your wallet

Car Finance Options Explained…

Car Finance Options Explained…

Posted on: 21st Jun 2018

Finding the right car that’s suitable for you is an exciting experience but deciding how to pay for your new car can be a challenge as there are various options to choose from, some of which not everyone fully understands. Below we will explain the most popular forms of payment options, to help you decide which one is right for you.

MOT Changes 2018

MOT Changes 2018

Posted on: 19th May 2018

As of 20th May 2018, the MOT test has undergone some of the most significant changes of its near 60-year history. Some of the changes include new defect categories, stricter rules for Diesel car emissions and some cars over 40-year-old will be exempt from the MOT test. The main changes which you need to know about are explained below.

Richard Hardie Durham Supporting Local Hospice

Richard Hardie Durham Supporting Local Hospice

Posted on: 19th Jan 2018

Both the Sales and Service team at Richard Hardie Durham have helped to support St Cuthbert’s Hospice, a local charity offering care services to people with life limiting conditions.