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Peugeot Centre Passes Foundation Phase Of Ace Accreditation

Peugeot Centre Passes Foundation Phase Of Ace Accreditation

Posted on:

Richard Hardie Durham have been recognised by Peugeot UK for passing the Foundation Phase or ‘ACE Accreditation’, as part of an international programme from the PSA Group.

Peugeot UK recognised Richard Hardie based in Durham, as passing the Foundation Phase of ‘ACE Accreditation’ in light of improvements made to their Aftersales division.

To achieve the accreditation, the Richard Hardie Durham management team worked alongside Aftersales experts from Peugeot UK. This was on a nine-month consultancy, coaching and training programme, to maximise key opportunities within their service department based on Alma Place, Durham City Retail Park.

The programme covered everything from customer parking and onsite facilities, such as Wi-Fi availability and refreshments, as well as working in detail with the service team to optimise the standard of their reception and workshop processes. The aim being to ensure customers receive the best possible experience and value for money when visiting the Peugeot dealership.

ACE Accreditation is a UK initiative that Peugeot UK started in 2015. Driven by an international programme from the PSA Group, this initiative from Peugeot UK ensures a high standard of Aftersales services are delivered to customers via their entire network of dealers.

Richard Hardie Staff Race To The Finish Line At The Great North Run 2017

Richard Hardie Staff Race To The Finish Line At The Great North Run 2017

Posted on: 14th Sep 2017

Last weekend (Sunday 10th September) some of our fitness fanatic staff completed the Great North Run, which is the largest half marathon in the UK with over 57,000 runners participating each year! Do you want to find out how our team got on? Read their inspiring stories below…

A Guide To Child Seat Laws

A Guide To Child Seat Laws

Posted on: 29th Aug 2017

Check out our handy guide on the new child seat laws and everything you need to know about choosing the correct seat for your child.