Richard Hardie Covid19 Policy

Lockdown 3 Changes: Our showrooms are closed to cutomers in line with Government guidelines- we are only operating a Click and Collect service. Our digital sales teams are working and are able to answer your enquiries. Please enquire online.

Aftersales: Sunderland Aftersales (service and parts dept)remain open Monday to Friday ( closed Saturdays). Silverlink and Ashington aftersales department are closed but we can accept these customers are our Sunderland centre

Richard Hardie are working hard throughout the Pandemic to make sure all of our sites are Covid Secure to keep our customers and teams safe.

*Social distancing measures are operational throughout our sites. Perpex screens are used in customer facing areas.

*Contactless transactions occur and all paperwork can be done online.

*All members of our teams wear masks and we ask all customers to wear a face covering when entering the premises unless exempt.

*All cars are sanitised between test drives.

*Sites are cleaned daily with a special focus on touch points

*Appointments are encouraged.

*Sanitisation stations are located at the entrance to each dealership